The Guide to Achieving STEEEP Health Care Receives the Shingo Research and Professional Publication Award

The Shingo Institute, part of the Jon M. Huntsman School of Business at Utah State University, has awarded David J. Ballard, MD, MSPH, PhD, FACP, with the Shingo Research and Professional Publication Award for his work “The Guide to Achieving STEEEP Health Care.” Dr. Ballard is the chief quality officer for Baylor Scott & White Health (BSWH) in Dallas, Texas, and president and founder of the BSWH STEEEP Global Institute.

“Receipt of the Shingo Research and Professional Publication Award signifies an author’s significant contribution to advancing the body of knowledge regarding enterprise excellence,” said Mark Baker, executive director of the Shingo Institute.

“The Guide to Achieving STEEEP Health Care” details BSWH’s quality improvement journey and offers practical strategies for delivering STEEEP care – care that is safe, timely, effective, efficient, equitable and patient-centered. Achieving STEEEP care is not an endpoint, but a journey. This journey requires a commitment to quality improvement from the highest levels of leadership combined with the interdependent development of several key components of health care delivery: administration and governance, clinical leadership, quality programs and expertise, data analytics and accreditation. BSWH has traveled the quality improvement journey to its current position as the largest not-for-profit health care system in Texas and one of the largest in the U.S. With a visionary care, its aim is to help others achieve the highest levels of quality and safety for its patients.

“Organizations that can reliably and effectively implement best practices will be leaders in the health care field in the 21st century,” said Maulik Joshi, DrPh, president at Health Research and Education Trust and senior vice president of Research at American Hospital Association. “This book is a gold mine of practical and valuable resources and tools for health care organizations to use today and for years to come in their improvement journeys.”

By “challenging” or applying for an award, authors invite a group of accomplished professionals and trained examiners from the Shingo Institute to thoroughly review their publications. The examiners select recipients based on a rigorous set of standards.

The author will receive the award during the Awards Gala of the 27th Shingo International Conference held the week of May 4-8, 2015. The conference is a five-day event featuring a selection of workshops, plant tours, keynote speakers and breakout sessions designed to provide ongoing knowledge, insights and experience for organizations in their pursuit of operational excellence.

About the Shingo Institute

Housed at the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer Shigeo Shingo. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. Drawing from Shingo’s teachings and years of experience working with organizations throughout the world, the Shingo Institute has developed the Shingo Model™ which is the basis for several educational offerings including workshops, study tours and conferences. It also awards and recognizes organizations that demonstrate an exceptional culture that continually strives for improvement and progress. Those interested in more information or in registering to attend the 27th International Shingo Conference may visit