Niki Shah


Niki Shah 2017-11-20T21:19:33+00:00

Project Description

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Delivery of Equitable Care

Vice President, Care Redesign & Equitable Care and Vice President, Digital Health, Baylor Scott & White Health

Niki Shah is the Baylor Scott & White Health System VP of Care Redesign and Equitable Care and the VP of Digital Health.

The Equitable Care portion of her role is at the intersection of innovation, project design and strategy with the goal of transforming care for underserved patients across BSWH. She has led the strategy, development and reporting of BSWH 37 Medicaid 1115 Waiver DSRIP projects, creating over $120 million in earnings to support initiatives in our low income uninsured and Medicaid populations. She also leads efforts around developing new models of care, widespread community partnership networks and pilots, innovative programs, research and sustainability efforts and community health worker advancement.

On the Digital Health side, she is responsible for the successful implementation and operationalization of over 20 technology projects across the care continuum that seek to improve processes, efficiencies, and provider & patient experiences. She was part of the team that started the Virtual Health movement at BSWH which continues to grow and expand. She also started a disease education text messaging program for the underserved which has over 13,000 patients enrolled in it.

Niki completed her undergraduate degrees in Economics and Political Science and dual MBA and MHSA graduate degrees at the University of Michigan with honors, administrative internship at Yale-New Haven Hospital and fellowship at Baylor Scott & White Health. Most recently, she also completed her certification as a Community Health Worker from Texas A&M.