Vice President, Value-Based Healthcare Implementation, Baylor Scott & White Health
Christopher Shutts serves as the Vice President of Value-Based Healthcare Implementation for Baylor Scott & White Health (BSWH) in Dallas, Texas. In this role, he oversees the delivery of process improvement methodologies such as Lean, Six-Sigma, and Kaizen. He also leads and facilitates performance improvement teams at the hospital and corporate levels by providing analytical expertise and knowledge required for successful identification of issues, implementation of interventions, sustainment of improved performance and continued support for continuous improvement. Mr. Shutts prepares detailed developmental and operational goals and objectives, both short and long term, for the Academy. He also oversees daily management function and facilitation of system implementation for BSWH performance improvement training courses. Additionally, he coordinates educational content for all lectures used in the process improvement training programs and is responsible for program growth, development, and coordination of consulting services to entities outside of BSWH. He works directly with regulatory agencies to identify areas for improvement across healthcare and collaborate with other healthcare systems to improve clinical outcomes. He has served in previous capacities as a process improvement manager and a senior performance improvement specialist.
Mr. Shutts earned his Bachelor of Arts in Business Administration from Missouri Western State University and his Master of Business Administration from Baker University. He is a Certified Six Sigma Black Belt, and he holds Lean certification from the Juran Institute. He is a TeamSTEPPS Master Trainer for the Agency for Healthcare Research and Quality and is a graduate of the 20 day Advance Training Program through Intermountain Healthcare.