Last week leaders from the STEEEP Global Institute (SGI), part of Baylor Scott & White Health (BSWH), returned from Doha, Qatar where the 32nd International Society for Quality in Health Care (ISQua) Conference was held. SGI exhibited at a booth where leaders disseminated information on operationalizing the principles of STEEEP (safe, timely, effective, efficient, equitable, and patient-centered) care to conference attendees.
The BSWH-SGI booth highlighted the upcoming Human Factors Methods to Improve the Delivery of Safe Care course. The human factors program at BSWH has brought tremendous value to patients, care providers, and the organization in such areas as patient safety, EHR implementation, nursing efficiency, and team communication. This program is part of the Office of Patient Safety to apply the science of human factors to improve “the system”: the way in which work is done. The human factors program at BSWH is focused on practical improvement with innovation in frontline engagement and problem-solving techniques and toolkits. As part of our mission to share our methods with others, we offer training for organizations via an introductory yet highly practical course on human factors to improve work systems, resulting in the safer, more effective and efficient delivery of care. For more information about this course please visit here.
Dr. David Ballard, author of Achieving STEEEP Health Care and The Guide to Achieving STEEEP Health Care, attended the conference and hosted a book signing session at the BSWH-SGI booth. Achieving STEEEP Health Care is currently in the process of being translated into Arabic.
Two other books expected to be published in December 2015 were also featured at the conference booth. The first book, Achieving Safe Health Care, provides a detailed overview of the BSWH approach to the delivery of safe care, the leading aim of the STEEEP quality and patient safety framework. The second book, Accountable, tells the story of the Baylor Scott & White Quality Alliance, BSWH’s accountable care organization (ACO), and its clinical network and payers who are committed to delivering accountable, value-based patient care. It describes the need for ACOs in today’s health care environment and details the framework and requirements needed to establish one.
Overall, the conference was a great experience for BSWH leaders and we look forward to seeing everyone at the 33rd annual ISQua Conference next year in Tokyo!