Baylor Scott & White Health Employees Travel to Japan

The Baylor Scott & White Health- STEEEP Global Institute team traveled to Tokyo this past week for the 33rd International Conference on Change and Sustainability in Healthcare Quality: The Future Challenges. Every year the International Society for Quality in Health Care (ISQua) hosts a conference in a new city to promote quality improvement in health care.

STEEEP Global Institute exhibited this year at the conference and the booth was quite successful. Many people were interested in the STEEEP framework and wanted to learn more about the Baylor Scott & White Health (BSWH) quality improvement journey.

Dr. Ballard, Chief Quality Officer for BSWH and President of the STEEEP Global Institute, and Dr. Masica, Vice President, Chief Clinical Effectiveness Officer for BSWH, met with the Chair of the Japan Council for Quality in Health Care at the opening reception of the conference. Dr. Ballard also chaired a session on Improvement Science for Quality and Safety. Dr. Masica presented on the “Applied Delivery Science: Dissemination of the ABCDE Bundle Across an Integrated Healthcare System.”

Mae Centeno, DNP, RN, Vice President of the Chronic Care Continuum at BSWH, presented on improving care across the continuum. Her presentation titled “Got Pills? A Pharmacist’s Impact on Chronic Disease and Older Adults in Transitions of Care” was very popular and generated much discussion around the need to improve care transitions as patients move from inpatient to outpatient settings.

Overall the conference was a great experience and Tokyo was an amazing city. Baylor Scott & White Health was well represented on the international level and countless conference attendees shared the same passion for quality improvement in health care. Many people around the world are interested in applying the STEEEP framework at their own hospitals to achieve health care that is safe, timely, effective, efficient, equitable, and patient-centered.